What role does "Telehealth" play in Epic's system?

Telehealth plays a significant role in Epic's system by offering virtual care solutions, including video visits. This functionality allows healthcare providers to connect with patients remotely, which can enhance access to care, improve patient engagement, and streamline the healthcare delivery process. The inclusion of telehealth services supports various clinical needs, such as follow-up consultations, routine check-ins, and specialty care, all conducted in a virtual environment. This flexibility enables healthcare organizations to address patient needs efficiently, especially in situations where in-person visits may not be feasible or necessary.

In contrast, facilitating traditional in-person visit scheduling does not capture the essence of what telehealth provides, as telehealth specifically emphasizes remote interactions. While on-site clinics remain important, they are not replaced by telehealth; rather, telehealth serves as a complementary solution. Additionally, managing supply inventory is a distinct aspect of healthcare operations, separate from the virtual patient care focus of telehealth.